Legal
Privacy policy
What we collect, why we collect it, and the choices you have.
What we collect
- Account details: name, username, email, date of birth and country.
- Activity: follows, subscriptions, purchases, messages and the creators you interact with.
- Creator verification: identity documents and payout details, shared only with our verification and payment partners.
- Technical data: device, browser and approximate region, used for security and fraud prevention.
How we use it
To run your account, deliver the content and services you buy, calculate creator earnings and commissions, prevent fraud and abuse, and send the notifications you have asked for. We do not sell personal data.
Payments
Card details are entered directly with our payment provider and never reach ACOVON servers. We store only the transaction reference, amount, currency and status needed to reconcile your wallet, purchases and payouts.
Messages and media
Private messages are visible to the people in the conversation and to the small number of staff who handle reports and safety cases. Paid and private media is served through time-limited signed links rather than public URLs.
Advertising and consent
Where advertising is enabled, it is shown only to members on a free plan and only after consent where required by law. Paid members never see ads, and ads never appear inside private messages or paid video calls.
Your rights
You can access, correct or delete your account data, export your purchase history, and withdraw marketing consent at any time. Deleting an account removes your profile and content; transaction records are retained where law or fraud prevention requires it.
Contact
Privacy questions go to our support team through the contact page; we respond to data requests within 30 days.